Assurances
The last couple weeks have been especially nerve-wracking for many people involved with crypto. We at Cryptal understand you might have questions about your funds and our business practices. We want to reassure you that the safety and security of your assets is our highest priority.
We are transparent.
Our Privacy Policy, Terms of Use, AML rules, and fee schedules are all posted on our website. We regularly send out updates in our social media, blogs, and newsletters. If you are not receiving our emails, please sign up now!
We are licensed and regulated in Georgia and Lithuania.
We are in compliance with EU crypto regulations and the Crypto Currency Security Standard.
Your funds are always yours and always available to you.
Any limits on withdrawals are imposed only in accordance with AML banking regulations and during short periods of increased technical risk (e.g., wallet and blockchain upgrades).
- We do not touch or trade with your funds
- We do not lend or offer margin trading
- We do not have any corporate debt
We have no ties to FTX, FTT, or any of its affiliates.
Their insolvency has no impact on our operations or the security of your assets.
Our support team is always available, 24/7.
If you have any questions, please get in touch!
Write to us: support@cryptal.com
Open a ticket: https://support.cryptal.com
Follow us on Facebook: https://www.facebook.com/Cryptalexchange/
Follow us on Twitter: https://twitter.com/Cryptalexchange
Join our Telegram group: https://t.me/clCryptalGlobalFriends
